Class Action Accuses TrueAccord of Overshadowing Consumer’s Debt Dispute Rights

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A New York consumer claims in a proposed class action that TrueAccord Corp. violated the Fair Debt Collection Practices Act (FDCPA) when it sent her a letter that overshadowed her debt dispute rights.

According to the case, the April 2018 letter referenced an obligation purportedly owed by the plaintiff and stated, “Due: Immediately.” The suit charges the letter failed to “explain that the demand for immediate payment does not override the Plaintiff’s right to dispute the debt.” Instead, the complaint argues, the letter’s demand “would likely make the least sophisticated consumer overlook her rights.”