Citing Lack of Closed Captioning, Lawsuit Claims AOL.com Discriminates Against Deaf Users

New to ClassAction.org? Read our Newswire Disclaimer

Oath, Inc., AOL.com’s parent company, is the defendant in a proposed class action that alleges a lack of closed captioning for videos is discriminatory toward deaf and hard-of-hearing internet users. Filed in New York, the 23-page complaint claims Aol.com, despite the availability of assistive accessibility technology, has instead chosen to post videos without closed captioning and thereby denies proposed class members full and independent access to the site’s video content. 

“The failure of [Oath] to provide equal access to millions of deaf and hard of hearing individuals violates the mandate of the [Americans with Disabilities Act] to provide ‘full and equal enjoyment’ of a public accommodation’s goods, services, facilities, and privileges,” the case argues.