Capulet Fest Lawsuit Says Organizers Owe Refunds for Disorganized Rock Event Marred by Venue Change, Cancellations [UPDATE]

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A proposed class action lawsuit alleges the organizer of Capulet Fest 2024 in Connecticut owes refunds to thousands of consumers who bought tickets to the three-day outdoor food and music event, which allegedly fell far short of the advertised experience.

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The 30-page Capulet Fest lawsuit says that although attendees were promised an “unforgettable weekend of excitement” featuring an array of food trucks, a bustling vendor marketplace and multiple stages for a lineup of more than 50 rock and metal bands, the event was instead “marred by disorganization, a radical, last-minute venue change, performances that were inexplicably cut short, and the outright cancellation of an entire day of performances.”

According to the false advertising lawsuit, Capulet Fest 2024, which was initially advertised as taking place at Thompson Speedway Motorsports Park, was chaotic enough that it came to the attention of Connecticut Attorney General William Tong, who on July 2 announced that an investigation would be opened into defendants Capulet Entertainment, LLC and Estevan Vega.

The case alleges that neither defendant has shown any intention of issuing Capulet Fest refunds for tickets and associated expenses.

“Despite promises of a world-class experience, Defendants failed to deliver on their contractual obligations, thereby breaching their contract and deceiving thousands of consumers in New England,” the proposed class action alleges.

Per the complaint, this year’s Capulet Fest was advertised as taking place from Friday, June 28 to Sunday, June 30, 2024. Tickets were priced from $65 to $700, depending on available perks, the case says, with the $700 Royal Pass including entry for all three days, meet-and-greets with artists, and access to an air-conditioned indoor lounge with bathrooms and complimentary water.

According to the lawsuit, on June 27, just one day before Capulet Fest was scheduled to begin, the defendants suddenly announced on social media “a significant change of venue,” citing “a discrepancy and some miscommunication with the production crew” as the reason why the event was moving from Thompson Speedway Motorsports Park, with a capacity of 13,000, to The Webster in Hartford, a venue 50 miles from the original site and capable of accommodating only 1,200 people.

As a result of the venue change, the filing says, a significant number of bands, including It Dies Today and Upon A Burning Body, could no longer participate in Capulet Fest, and there were no food trucks or vendors present.

“At that point,” the case contends, “the Event was a mere shadow of how it was advertised,” as shown by several Facebook photos from disappointed attendees, including one whose image was captioned “the Capulet Fest we paid for vs. what we actually got.”

The band LiveKill stated that Capulet Fest was shut down midway through their set when “security came in and made everyone leave,” allegedly due to the defendants’ failure to pay the rent.

From there, the defendants abruptly canceled the performances scheduled for Sunday, June 30, via social media. 

“Defendants failed to provide any explanation for cancelling the Sunday events,” the complaint says.

According to the lawsuit, Connecticut Attorney General Tong, in reference to a billboard promoting Capulet Fest, said the advertisement “feels like one giant misrepresentation and lie told to the people who paid good money for these tickets.”

To date, neither the plaintiffs nor other Capulet Fest 2024 attendees have received ticket refunds, the case says.

The Capulet Fest class action lawsuit looks to cover all individuals in the United States who bought tickets to Capulet Fest 2024.

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