Audible Lawsuit Claims Membership Credits Expire in Violation of Washington State Law
Hollis v. Audible, Inc.
Filed: December 4, 2024 ◆§ 2:24-cv-01999
A proposed class action lawsuit alleges Audible has violated a Washington law by selling credits that expire after a year.
A proposed class action lawsuit alleges Audible has violated a Washington law by selling credits that expire after a year.
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The 10-page lawsuit claims that under the state’s law, Audible credits are considered “gift certificates” and cannot legally expire. The case contends that the one-year expiration date is unlawful because Audible credits—which consumers can purchase and redeem for audiobooks and other audio titles—do not meet any of the statute’s limited exceptions that would allow them to expire.
The class action suit was filed by a Los Angeles resident with an Audible Premium Plus membership, which, according to the complaint, entitles consumers to between 12 and 24 credits per year, depending on the tier.
Although Audible advertises to Premium Plus members that their credits can be used to purchase audio titles “to keep forever,” consumers are often unable to use the promised credits before they expire, the filing asserts.
Indeed, the plaintiff says he has paid for multiple Audible credits through his membership that expired before he could use them.
“This expiration violates Washington law,” the Audible lawsuit charges.
The suit looks to represent anyone in the United States who, within the applicable statute of limitations period, paid for Audible credits that expired.
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