Asset Recovery Solutions Used Misleading Debt Collection Tactics, Class Action Claims

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Asset Recovery Solutions, LLC is facing a proposed class action that alleges the company denied the plaintiff “a truthful and fair debt collection process” by sending a misleading letter.

According to the lawsuit, the January 2018 collection letter listed the following charges:

"Total Current Balance: $1,340.18
Amount Due at Charge-off: $1,340.18
Interest Accrued Since Charge off: $.00
Miscellaneous Fees Since Charge Off: $.00”

The case argues the defendant failed to clearly convey the plaintiff’s amount of debt by falsely implying the account was accruing interest and fees.

“Defendant could have avoided any confusion by not listing charges, fees, and other non-interest charges or fees in its Collection Letter at all by providing ‘N/A,’” the complaint reads, noting that the phrase “current balance information” creates doubt as to whether the balance is increasing.