Aquafeel Solutions Hit with Class Action Over Alleged ‘Misrepresentation’ of Water Filtration Systems

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A proposed class action out of California federal court claims Aquafeel Solutions falsely advertised the warranty, financing agreements, and nature of its residential water filtration systems.

The complaint—which names Aquafeel’s operating companies, Diamond Perfection Inc. and Aqua Finance Inc., as defendants—claims that in a sales pitch to the plaintiff, an Aquafeel representative indicated that the filter would self-detect any problems and automatically alert the company to send a technician to the unit in the event of a problem. The representative also advertised that the system would come with a warranty and could be financed at a fixed interest rate of 5.9 percent, the suit alleges. In addition, the suit claims, the plaintiff was not informed that a lien would be placed on her home “as collateral.”

Based on Aquafeel’s “representations and omissions,” the plaintiff purchased the company’s water filtration system in November 2016, the case says, only to learn that the company misled her with a supposedly deceptive sales pitch. From the complaint:

“After purchase, Plaintiff learned that Defendants’ representations had been false. The system did not self-monitor and Defendants failed to fix it pursuant to the warranty. Additionally, the financing was 5.9% for only the first year, and 13.99% for each additional year. Finally, the [water filtration system was] secured by a lien on Plaintiff’s house which had not been disclosed.”

The suit says the plaintiff is obligated to pay over $8,000 for a filtration system that she claims she “would not have purchased” if the defendants had properly advertised the product.