$550K Atom Tickets Resolves Class Action Lawsuit Over Hidden Ticket Fees in New York

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A $550,000 settlement ends a proposed class action lawsuit that alleged Atom Tickets failed to timely disclose service fees to consumers who purchased tickets to theaters in New York on its website and app.

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The Atom Tickets settlement covers all individuals in the United States who, between August 29, 2022 and April 30, 2024, paid a service fee to purchase electronic tickets to any theater located within New York state from AtomTickets.com, the Atom Tickets mobile app, and/or any other online platform owned or operated by the company.

The Atom Tickets class action settlement was preliminarily approved by the court on December 10, 2024. The court-approved website for the deal can be found at AtomTicketsFeeSettlement.com.

Atom Tickets class members who file a valid claim form online or by mail by June 23, 2025 will be eligible to receive a pro-rated share of the $550,000 settlement fund. Individual payout amounts will be based on the total amount of service fees paid to Atom Tickets, the settlement website says.

To submit a claim form online, head to this page and enter your unique ID and PIN to log in. These credentials can be found in the settlement notice you were emailed on February 6, 2025.

If you did not receive an Atom Tickets settlement notice or have lost yours, contact the settlement administrator using the phone number listed here.

Alternatively, you may download a PDF claim form to submit by mail.

Class members can elect to receive their pro-rated settlement payment in the form of a check or by PayPal, Zelle or Venmo. Checks will expire and become void 180 days after they are issued, the settlement site states.

A final approval hearing for the deal is scheduled for May 5, 2025. If approved, Atom Tickets settlement payouts will be distributed 90 days after the judgment becomes final, the site states.

The initial class action lawsuit against Atom Tickets accused the movie ticket seller of violating New York’s Arts and Cultural Affairs Law, a state law that requires entities that operate a “place of entertainment” to disclose the total cost of a ticket, including any fees, before it is selected for purchase. As part of the settlement, Atom Tickets has agreed to change the purchase flow for tickets to New York theaters on its website and app to comply with state law.

Are you owed unclaimed settlement money? Check out our class action rebates page full of current class action settlements.