2024 Subaru Crosstrek, Ascent Driver-Side Mirrors Shake, Vibrate Due to Defect, Lawsuit Claims

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A proposed class action lawsuit alleges the driver-side mirror on 2024 model year Subaru Crosstrek and Ascent vehicles is defective in that it can shake and vibrate during driving.

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The 34-page Subaru lawsuit blames the apparent mirror defect, which allegedly manifests “immediately” after a driver takes possession of their vehicle, on “deficient materials” used to make the mirror housing and/or a “deficiency” in the structure of the mirror housing. Per the complaint, the 2024 Crosstrek and Ascent mirror housing is made such that it is not “sufficiently strong and rigid for normal driving conditions,” causing the assembly and/or glass within the assembly to shake and vibrate constantly during operation.

The auto case calls the alleged Subaru mirror problem “an extreme safety hazard” given that the vibrating of the mirror can distort the reflection of other vehicles or objects behind or alongside the Subaru, making it difficult for a driver to accurately judge distances and hazards, especially at night.

The filing states that a vibrating mirror can also cause a driver to take their eyes off the road, which can lead to delayed reactions and an increased chance of collisions.

“A vibrating mirror also fails to provide a clear image of the blind spots, which in turn poses danger to class members and other drivers when merging into traffic or changing lanes, as the driver may miss seeing vehicles or cyclists in adjacent lanes,” the complaint stresses, adding that mirror vibrations can “exacerbate” headlight glare at night, further increasing the possibility for “errors in judgment” or an accident.

According to the suit, the alleged Subaru mirror defect causes affected Crosstrek and Ascent models to fall out of compliance with Federal Motor Vehicle Safety Standard No. 111, which sets strict requirements to ensure a driver’s visibility of the road behind and to the sides of their vehicles, and mandates that driver-side mirrors provide a “clear, undistorted view” of the highway behind and alongside the car. The rule also mandates that mirrors minimize glare from headlights of vehicles behind a driver at night to ensure safe nighttime driving conditions, the filing adds.

To date, Subaru has failed to address the alleged mirror defect under warranty and required drivers to continue to operate their vehicles, the lawsuit asserts. At most, Subaru will replace a defective Crosstrek or Ascent driver-side mirror with “the same defective part,” the case alleges.

The lawsuit claims that Subaru, despite its knowledge of the mirror defect, failed to disclose the issue to drivers at the time of purchase or lease.

“Had it done so, Plaintiff and class members would not have purchased the Class Vehicles or would have paid substantially less for them,” the suit contends, accusing Subaru of benefiting from the sale of 2024 Crosstreks and Ascents while “avoiding warranty obligations.”

The Subaru mirror lawsuit looks to cover all individuals and entities who bought or leased any 2024 Subaru Crosstrek or Ascent in Texas.

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