Lawsuit Investigation Looks into Squeaky Brakes on Mercedes GLCs

Attorneys working with ClassAction.org are investigating whether a potential defect is causing “squealing” or “squeaking” brakes in 2016-2019 Mercedes GLCs.

Many drivers have complained about a loud squealing noise coming from their brakes, especially when driving in colder weather or in reverse. Some consumers have stated in online forums that the issue is not being covered under warranty and that the noises persist even after the brakes are “fixed.”

Complaints From Mercedes Drivers

Consumers have taken to the internet to complain that the brakes on their Mercedes GLC vehicles squeal, screech or squeak, sometimes months or even days after purchase. Below is a sampling of these online complaints [sic throughout]:

The brakes squeal very loud and I am constantly having to brake hard several times to make this noise temporarily go away. I have taken it to Mercedes and they say that this is not under warranty. I took the SUV once early on after the car was purchased. The dealer told me to brake hard a few times and this would go away. It didn't I took the car three times to the dealer until finally they replaced the rear brake pads but tried to charge me for it. The brakes continued to squeal. I took it to and independent garage to have the pads replaced at my own expense since Mercedes doesn't know how to fix the problem. Now the brakes are still squealing and are very annoying. If I do not get this fixed, I'll never buy another Mercedes. This only happens when moving and brakes are usually cold but sometimes it squeals regardless if it is cold or not. Very annoying problem.” — 2018 Mercedes-Benz GLC300 driver, CarComplaints.com

I am having an issue of squeaky brake. It usually happens in snowing day or day after from front wheel. But, it would have happened at sunny day too. It sounds very loud, so annoying. I took my car Mercedes dealership where I leased the car. For the first time, they fixed. According to the invoice, the technician found and confirmed the issue of squeaky comes from rear wheel. But, it happens now at front. It is pretty much doubtful about whether they did good job or not…”
— 2018 Mercedes-Benz GLC300 driver, CarComplaints.com

It happens at low speed, in cold weather, under light braking. Mercedes say its not a fault they are aware of and it will not be fixed under the manufacturers warranty, even though the car has been like this since I bought it 2 months ago with under 30k miles on it . If I want it fixed I will have to pay about £450 to have both the front and rear pads replaced!” — ditch999, 2017 Mercedes-Benz GLC 250d driver, GLCForums.com

My vehicle is not yet a year old and all winter when I put on the breaks they would squeal horribly. I have been told this is a known problem with the break pad material but they didn't realise it until the weather turned cold. If it's the material, why not use the old material or use the other material on the other suv's and cut them to the proper size? Not very luxurious sounding.” — DJL, GLCForums.com

Mercedes are aware of it. I had horrific brake squeal at low speed and complained to the dealer who checked the car and came back saying MB wouldn't do anything, I kicked up a fuss and they replaced the rear pads ( or at least I think they did, later issues means I don't trust them ). Cured the squealing for a while but back occasionally now when reversing…” — LONS, GLCForums.com

How a Lawsuit Could Help

A class action lawsuit, if successful, could allow drivers to recover money for repair costs and more. It could also potentially force Mercedes to find a fix for the issue and offer it to drivers free of charge.

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