Lawsuit Investigation into MCNA Dental Data Breach

Attorneys working with ClassAction.org want to hear from anyone who received a letter from Managed Care of North America (also known as MCNA Insurance Company and MCNA Dental) stating that their or their child’s information was involved in a data breach.

The dental health insurer and benefits management company recently announced that an unauthorized party had gained access to its computer system between February 26 and March 7, 2023 and was able to view and make copies of consumers’ personal and health information. According to a notice provided to the Maine Attorney General’s office, nearly 9 million people – including current and former patients, their parents or guardians, and guarantors – were affected by the breach.

The attorneys believe MCNA Dental may not have had adequate data security measures in place. They’re now looking to file a class action lawsuit to hold the company accountable and help compensate data breach victims for any damages they’ve suffered.

MCNA Dental Data Breach: Why Did I Get a Letter?

MCNA Dental, one of the largest dental insurers for government-sponsored Medicaid and Children’s Health Insurance Programs (CHIP), stated that it is providing notice of the data breach on behalf of over 100 corporations, insurance plans and state agencies it works with, a list of which can be found here.

According to the insurer’s online data breach notice, those who were mailed data breach letters have either received services at one of MCNA’s locations, are the parents or guarantors for someone who received such services, are health care providers for those members or are employees of MCNA.

MCNA Dental reportedly discovered unauthorized activity on its computer system on March 6, 2023 and, after investigating, determined that “a criminal” had been able to access the sensitive data stored there for over a week.

A ransomware group known as LockBit has reportedly claimed responsibility for the data breach and, after demanding $10 million as a ransom payment, published all the data on its website on April 7.

It’s believed that MCNA Dental may not have had adequate data security measures in place to prevent the breach and waited an unreasonable amount of time, until late May, before notifying those affected.

How Could a Class Action Lawsuit Help?

A lawsuit could also potentially force MCNA Dental to implement stronger data security to ensure consumers’ information is protected from further unauthorized access.

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