Crock-Pot Lawsuit Investigation: Nonstick Coating Flaking, Bubbling and Peeling?

Attorneys working with ClassAction.org are investigating whether a class action can be filed against the maker of Crock-Pot 7-Quart Easy-to-Clean Cook & Carry Slow Cookers over a potential defect in the appliances’ nonstick coating.

Specifically, customers have reported that the ceramic coating inside their slow cookers began flaking, bubbling and peeling after only a few uses – leading some to question whether their food was safe. Now, the attorneys need to speak with more people who experienced these problems as they work to determine whether a lawsuit can be filed.

Crock-Pot Nonstick Coating: Online Complaints

The Crock-Pot 7-Quart Easy-to-Clean Cook & Carry Slow Cooker is advertised as having a nonstick ceramic coating that “requires less effort to clean” than traditional stoneware. However, many reviewers stated that they noticed problems with the Crock-Pot’s coating despite only ever washing it by hand and taking care not to use utensils that could damage it. Some consumers voiced concerns about harmful chemicals leaching into their food as a result of the cracked and peeling coating.

Below is a sampling of online complaints about the “easy-clean” Crock-Pot [sic throughout]:

I’ve always purchased CrockPot brand cookers but I’ll be looking elsewhere for my next one. I assumed, foolishly, that a ceramic pot was glazed inside, not covered with Teflon or whatever coating is used. I was disgusted to see last night that the coating on the bottom of the pot is bubbling and peeling. I can rip pieces off with my fingernails. I don’t need “forever chemicals” in my food. Furthermore, this pot is less than a year old and has never been misused. It’s [obviously] a production flaw.”
— Elsie S., Crock-Pot.com

I bought this right after Christmas and I never put it in the dishwasher, only wash by hand .I have only used this a handful of times and the non stick coating is flaking off . I’m very unhappy with this purchase”
— lklapps, Crock-Pot.com

I bought this crockpot at Target a few months ago. I used it once and the bottom peeled.[ ]I returned it to Target and got a new one. same thing is happening after only 3 uses. I would definitely not recommend wasting money on this.”
— BetsyR, Crock-Pot.com

I received this item as a Christmas gift and the bottom of the insert began to peel. I never ran it through the dishwasher and used wood utensils only. Very disappointed that I can no longer use the insert as I do not feel safe using it.”
— emilygorgas, Crock-Pot.com

Got this as a Christmas gift from my husband. Was so excited. We have probably used this 4 times since then. Coating is peeling. This was to replace the previous 6 QT Crock-pot we had that did not have the Non-stick coating and we had for years. Quite frankly I wish we would have stuck with the previous one if this is what it means to have non-stick.”
— HTRE 16, Crock-Pot.com

The ceramic coating chipped in only a handful of uses even with no abrasives or using anything that would do so. It is now useless. Poor quality.”
— Beleo, Target.com

Worked great for about 5 months until the inside coating started bubbling and peeling.”
— CJM, Target.com

How a Class Action Lawsuit Could Help

If filed and successful, a class action lawsuit could help consumers get back some of the money they spent on their Crock-Pot Cook & Carry slow cookers. It could also force the manufacturer to fix any potential defects in the product.

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