GM Accused of Underpaying Call Center Reps
by Ty Armstrong
Last Updated on June 26, 2017
General Motors is facing a lawsuit that claims the company violated the Fair Labor Standards Act when it forced its call center representatives to work off the clock and failed to pay them for that time. According to the lawsuit, call center reps are required to log in to specific programs before they can clock in for work – time they are never compensated for. This time adds up to almost 30 minutes per day since the process has to be repeated when the employees clock out as well.
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