Class Action Blames Lord & Taylor After Hackers Steal Customer Info. in Security Breach [UPDATE]
by Erin Shaak
Last Updated on July 7, 2022
March 15, 2022 – Settlement Awaiting Final Approval
The claims detailed on this page have been settled in a deal that received the court’s preliminary approval in July 2021.
Those covered by the deal, called class members, included anyone who used their credit, debit or prepaid debit card (other than a Saks First branded card) at a Saks, Saks OFF 5TH or Lord & Taylor store in the U.S. or a U.S. territory between May 1, 2017 and April 1, 2018.
Class members should have received notice of the settlement, which provided cash payments for certain documented unreimbursed out-of-pocket expenses and time spent addressing the effects of the data breach, via email or mail.
The deadline to file a claim for the settlement has now passed. More information can be found on the official settlement website, hbcsettlement.com.
Those who filed valid claims should expect to receive their payment after the judge grants final approval of the deal and any appeals are resolved.
Lord & Taylor, LLC is facing a proposed class action after announcing earlier this week that it experienced a security breach “involving customer payment card data” collected at Saks Fifth Avenue, Saks OFF 5TH, and Lord & Taylor retail stores. As a result, the case alleges, millions of customers’ credit and debit card information – including names, card numbers, expiration dates, and internal verification codes – was stolen, exposing the individuals to a greater risk of identity theft.
The lawsuit claims the retailer ignored security standards and allowed its systems to be compromised by “cutting corners on security measures” instead of taking the necessary steps to ensure its customers’ private financial data was protected. The case argues the company had every opportunity to learn from data breaches experienced by other retailers and should have been prepared to prevent or at least mitigate hackers’ attempts to steal protected information.
Crime Syndicate Announces Sale of Stolen Information
On March 28, 2018, a criminal syndicate known as “JokerStash” reportedly posted an advertisement announcing the sale of “over five million stolen credit and debit cards.” Cybersecurity firm Gemini Advisory pinpointed the source of the stolen records as the defendant’s retail stores, noting that the information was most likely collected between May 2017 and late-March 2018.
Lord & Taylor’s Response
Lord & Taylor reportedly acknowledged the breach on April 1, 2018, informing customers that “they will not be liable for fraudulent charges that may result from this matter.” Notably, the case points out, the defendant never said it would itself compensate them for any damages they suffered. Instead, the retailer instructed its customers to monitor their accounts and notify their banks of any fraudulent activity.
Effect of the Breach on Lord & Taylor Customers
The case claims proposed class members – individuals who used their credit, debit, or prepaid debit cards at a Lord & Taylor store between May 2017 and March 2018 – are now forced to expend time and money monitoring their accounts, replacing credit/debit cards, and collecting reimbursement for fraudulent charges.
The lawsuit seeks to repay members of the proposed class for damages they suffered as a result of the defendant’s alleged misconduct.
Hair Relaxer Lawsuits
Women who developed ovarian or uterine cancer after using hair relaxers such as Dark & Lovely and Motions may now have an opportunity to take legal action.
Read more here: Hair Relaxer Cancer Lawsuits
How Do I Join a Class Action Lawsuit?
Did you know there's usually nothing you need to do to join, sign up for, or add your name to new class action lawsuits when they're initially filed?
Read more here: How Do I Join a Class Action Lawsuit?
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A note on class action complaints:
Bear in mind that the information in this blog post summarizes the allegations put forth in the following legal complaint. At the time of this writing, nothing has been proven in court. Anyone can file a lawsuit, with or without the representation of an attorney, for any reason, and ClassAction.org takes no position on the merits of the suit. Class action complaints are a matter of public record, and our objective on this website is merely to share the information in these legal documents in an easily digestible way.
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