$85 Million ‘Zoombombing’ Class Action Settlement Awaits Judge’s Green Light [UPDATE]
Last Updated on July 21, 2022
April 28, 2022 – Zoom Settlement Receives Final Approval
The settlement detailed on this page received the judge’s stamp of final approval after a fairness hearing on April 21, 2022.
U.S. Magistrate Judge Laurel Beeler wrote in an order issued the same day that the deal “provides good value and is fair,” noting that continuing to litigate the case would cause additional delay and expense and an “uncertain” recovery for consumers.
Those who filed valid claims should soon receive an email at the address provided in their claim with instructions on how to select a payment type. You can choose from several digital options, such as a digital debit card or PayPal, or elect to receive a paper check.
Once payments are issued, they’ll be good for 90 days.
According to the settlement website, those who filed valid claims should expect to receive payment within 75 days of final approval, as long as no appeals are filed.
November 29, 2021 – “Zoombombing” Settlement Website Is Live
The official settlement website for the “Zoombombing” class action lawsuit is live and can be found here:
https://www.zoommeetingsclassaction.com/
To submit a claim online, head over to this page, where you can also find instructions on how to mail in a claim form. Valid claims must be submitted online or postmarked by March 5, 2022. If you do nothing, you will receive no compensation.
Zoom Meetings subscribers who are covered by the settlement are entitled to receive either 15 percent of the total paid to Zoom for their subscription or $25, whichever is greater. Those who are not subscribers but used Zoom Meetings between March 30, 2016 and July 30, 2021 are entitled to receive $15 through the settlement. Compensation may increase or decrease depending on how many people submit claims.
To contact the settlement administrator, head to this page or call 1-800-397-3418.
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October 25, 2021 - $85M ‘Zoombombing’ Settlement Given Preliminary Approval
United States District Judge Lucy H. Koh has granted preliminary approval to the $85 million “Zoombombing” settlement detailed on this page, clearing a crucial hurdle in the class action settlement process.
In a nine-page order submitted on October 21, Judge Koh described the deal as “fair, reasonable and adequate” and the result of “serious, informed, non-collusive negotiations.”
“The terms of the Settlement Agreement do not improperly grant preferential treatment to any individual or segment of the Settlement Class and fall within the range of possible approval as fair, reasonable, and adequate,” the order states.
Those covered by the settlement include all persons in the United States who, between March 30, 2016 and July 30, 2021, registered, used, opened or downloaded the Zoom Meetings app. Excluded from participation in the settlement are consumers who used Zoom Meetings through an enterprise-level account or Zoom for Government account. Eligible consumers who paid for a Zoom account can receive through the settlement 15 percent of the money they paid for their subscription or $25, whichever is greater. Those who did not have paid subscriptions can file a “user claim” for $15.
The official settlement website, which is currently under construction and where consumers will need to go to file their claims, can be found here:
https://www.zoommeetingsclassaction.com/
A final approval hearing for the deal is slated for April 7, 2022. If and when the settlement receives final approval, payment will begin to be distributed to class members. Leftover settlement money will be given as a cy pres award to the nonprofit Electronic Frontier Foundation and Electronic Privacy Information Center.
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The parties handling more than a dozen lawsuits over widespread incidents of “Zoombombing” and unauthorized data sharing have agreed to a proposed $85 million settlement. But that doesn’t mean cash from the settlement is on its way to your checking account just yet. Why’s that, you ask?
Although the parties have asked for preliminary approval of the proposed deal—which aims to wrap up litigation that alleged Zoom improperly shared users’ data with third parties without consent and misrepresented the strength of its data security—United States District Judge Lucy H. Koh still has to formally sign off on it. This is a rudimentary but crucial step in the typical class action settlement process. A hearing to decide whether the deal deserves preliminary approval is tentatively scheduled for October 21, 2021.
If you’ve used Zoom at any point since March 2016, here’s what you need to know about the settlement.
Be sure to scroll down to learn how to claim your money from the “Zoombombing” settlement and what the deal means for your privacy on the virtual meeting platform.
So, the settlement terms are not final?
Not quite, at least not yet.
In a typical case, the parties handling a class action will first submit to the court a motion for preliminary settlement approval, a document formally asking the judge to sign off on a settlement and allow those covered by the deal (aka class members) to submit their claims for compensation.
This is where we’re at with the “Zoombombing” and data privacy settlement; the parties have simply asked for it to be approved. What comes next is a hearing at which the judge will either grant the deal “preliminary approval,” allowing a settlement website to go live and giving consumers their chance to file claims, or send the parties back with an outline of what she thinks needs to be addressed or changed.
Who’s covered?
The proposed deal, reached as the result of “extensive, arms-length negotiations” spanning nine months, looks to cover all persons in the United States who, between March 30, 2016 and July 30, 2021, registered, used, opened or downloaded the Zoom Meetings app, including those who signed up for the free tier, court documents say.
Excluded from participating in the settlement are those who have registered, used, opened or downloaded the Zoom app through an enterprise-level account or a Zoom for Government account.
All class members, i.e., those who are covered by the settlement, are eligible for payment through the deal, regardless of whether they actually paid for a Zoom account, court documents share.
“The Settlement presents an excellent recovery and delivers tangible and immediate benefits to the Settlement Class, particularly considering the substantial risks protracted litigation would present,” the motion for preliminary approval reads. “The Court should grant preliminary approval.”
How much will I get from the Zoom settlement?
Settlement documents state that all class members who paid for a Zoom account will be eligible to receive 15 percent of whatever they paid for their core Zoom Meetings subscription during the time period outlined above or $25, whichever is greater.
Those who did not have paid subscriptions can file a “user claim” for $15. Amounts to be recovered through the settlement will be adjusted on a pro rata basis, depending on the number of claims filed, related court expenses and the fees awarded to attorneys and class reps, and other factors.
Any settlement funds that do not find their way to Zoom users will be distributed as a cy pres award to the Electronic Frontier Foundation and the Electronic Privacy Information Center, two non-profits whose work deals directly in online privacy protection.
How do I get my Zoom settlement money?
If the deal is OK’d in October, Zoom will provide the company administering the settlement (not us) with the contact information of those who qualify for compensation. Covered Zoom users will then receive via email or regular mail a class action notice that outlines how to submit a claim and get more information. Notice will also be shared via digital and print media “in a manner specifically designed to reach Class Members.”
Once the settlement is preliminarily approved and notices are sent out, eligible consumers will be able to go to the official settlement website—ZoomMeetingsClassAction.com—and file their claims. As of this writing, the settlement website has yet to go live.
ClassAction.org will update this page as necessary, so be sure to check back often. In the meantime, sign up for our free weekly newsletter here to have the latest news and information sent right to your inbox.
What does the settlement do for my privacy?
In addition to providing monetary relief, Zoom has agreed to implement more than a dozen “major changes” to overhaul its meeting security, bolster privacy disclosures and better safeguard user data.
For example, Zoom agreed to provide in-meeting notifications to make it easier for users to understand who can see, save, and share Zoom users’ information and content by alerting users when a meeting host or another participant uses a third-party application during a meeting.”
Zoom has also agreed to:
What happens next?
As we stated earlier, Judge Koh will decide whether to give the deal the preliminary green light at a hearing on October 21, 2021. If and when the deal gets her OK, the official settlement website will likely go live and eligible Zoom users will be able to file their claims for compensation. Until then, Zoom users can only sit tight.
To stay in the loop on where we’re at with the “Zoombombing” and data privacy settlement, sign up for ClassAction.org’s free weekly newsletter here.
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