Citizens Bank Sued in Rhode Island Over Potential TCPA Violations

New to ClassAction.org? Read our Newswire Disclaimer

Citizens Bank, N.A. is facing a proposed class action out of Rhode Island that alleges the defendant placed illegal autodialed calls to consumers’ cell phones without their prior consent. The plaintiff in the case identifies 10 dates on which the bank supposedly dialed his cell phone, despite not having his permission to place the calls, and claims there were “many other instances” of this allegedly illegal conduct. Furthermore, the case describes two voice messages the defendant left for the plaintiff during which a computerized or pre-recorded voice recited a message, evidencing the use of automated technology in placing the calls. The lawsuit argues that these all add up to violations of the Telephone Consumer Protection Act (TCPA) and notes that the defendant has continued its potentially illegal practice despite having been sued previously over similar allegations (Sanders v. RBS Citizens, N.A., No. 3:13-cv-03136).